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Free 30 days Returns
We are sorry we can not deliver to UK at this moment due to the disruption in logistics.
We hope to be operating normally again soon.

Cancellation

Right to cancellation

You may cancel your contract in writing within 14 days without giving reasons (eg by letter, fax or email) or before the end of the period by returning the merchandise directly. The period begins upon receipt of this statement in written form but not before delivery of the goods to the consignee (in case of repeated deliveries of similar goods, not before the first partial delivery) and also not before fulfillment of our reporting obligation pursuant to Article 246 § 2 in connection with paragraph 1, § 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.

To comply with the revocation period it is sufficient to send the revocation or the goods on time. The revocation must be sent to:

Patcasa S. L.
Elche Industrial Park, Archimedes 1-3   
03203 Elche
E-Mail: friends@panamajack.es

Consequences of cancellation

In case of an effective cancellation the mutually received services shall be returned and, if applicable, any benefits (eg interest charges) shall be returned. If you can not return the goods, only in part, or in a deteriorated condition, you must pay a compensation. For the deterioration and derived benefits, you must pay compensation only to the extent that the use or damage is due to use beyond checking the properties and performance of the goods. The "testing the properties and functioning" refers to the test and review of the merchandise in the same way it would be possible in a physical store. Transportable items are to be returned at our cost and risk. Non-transportable items will be collected. The reimbursement of payments must be fulfilled within 30 days. This period begins for you with the dispatch of the cancellation or the goods and for us with their reception.

End of the declaration to the right of cancellation.

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Shipping date

Pre-order size and we will ship it on the --/--/----.

STANDARD SHIPPING

15 days for delivery due to UPS Brexit disruptions.

This estimated time of arrival is for orders placed from Mon-Fri before 10.59 am. If made after, the period shall run from the next Business Day.

Standard delivery shipping and delivery to a pick-up point is £15.

Shipping costs are not refundable in case of return.

EXPRESS SHIPPING

Not available at this moment. 2 Business Day delivery.   

FREE RETURNS 30 DAYS

The shipping costs will not be reimbursed for a return.


 

Customer service

0 800 051 3863 Free Call

Monday through Thursday: 8:30h to 18:00h

Friday: 8:30h to 14:30h

(GMT +1)